Name: Mercedes-Benz C-Class (2014 – 2021) | Expert Rating | The Car Expert
Item: Mercedes-Benz C-Class
Rating: 59.0

Summary

The Mercedes-Benz C-Class was a medium-sized saloon and estate model. This generation was launched in 2014, updated in 2018 and ended production in early 2021 ahead of the arrival of the current-generation C-Class.

The C-Class is famous for its place as a premium smaller saloon from Mercedes-Benz. The last generation was also available in coupé and convertible body styles, and there were high-performance models from Mercedes-AMG. This page relates to the saloon models only though.

The Mercedes-Benz C-Class received generally good scores from across the UK media throughout its life, although its Expert Rating fell behind the Audi A4 and Volvo S60/V60 twins towards the end of its life, and was well down on the class-leading BMW 3 Series. It was particularly praised for its interior design and comfort, although the BMW 3 Series remained a better car for keen drivers.

As of December 2025, the Mercedes-Benz C-Class holds a Used Car Expert Rating of D, with a score of 59%. It gets good grades for its low CO₂ emissions (helped by the plug-in hybrid version), while it also received good review scores from motoring journalists. However, its reliability record is only average while its running costs are high and its safety rating has long ago expired.

Key specifications

Body style: Mid-sized saloon and estate
Engines: petrol, diesel, hybrid
Price: From £30,520 on-road

Launched: Summer 2014
Last updated: Autumn 2018
Replaced: Summer 2021

Image gallery

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

Featured reviews

“The updates bestowed on the latest-generation C-Class sent Mercedes Benz’s compact executive challenger back to the sharp end of the class in style.”

Model reviewed: Saloon range

Score: 9 / 10

Read full review

Auto Express

“The Mercedes-Benz C-Class Estate is a stylish, comfortable and practical family car.”

Model reviewed: Estate range

Score: 8.2 / 10

Read full review

Carbuyer

More reviews

The Car Expert

“The Mercedes-Benz C-Class does all of the things that you’d want a premium saloon to do. It’s comfortable over long distances, feels special enough both inside and out and comes with plenty of standard equipment too.”
Read review

Auto Express

Model reviewed: 300 de EQ Power plug-in hybrid 2021
Score: 9 / 10
“The Mercedes C 300 de EQ Power plug-in hybrid blends the standard C-Class’s comfort and tech with even more pace and refinement, plus some strong financial incentives for company car users.”
Read review

Model reviewed: Estate range
Score: 8 / 10
“The BMW 3 Series Touring remains our pick if you’re after the best handling experience, although the most recent update puts the Mercedes-Benz C-Class closer than ever.”
Read review

Auto Trader

Model reviewed: Estate range
Score: 7 / 10
“The Mercedes C-Class Estate is one of a growing number of family-sized estates that trade ultimate practicality for a healthy dose of style – not to mention an upmarket image. Against rivals like the BMW 3 Series and Audi A4, the C-Class purports to be a classy, comfortable alternative.”
Read review

Model reviewed: Saloon range
Score: 7 / 10
“In a crowded class of compact executive saloons, the Mercedes-Benz C-Class is arguably one of the most desirable, combining smart looks with the unbeatable cachet of the three-pointed star on its nose.”
Read review

Business Car

Model reviewed: Plug-in hybrid 2021
Score: 8 / 10
“There is much to recommend in the Mercedes-Benz C-Class plug-in hybrid.”
Read review

Car

Model reviewed: (range review)
Score: 8 / 10
“Positive points are its refined, relaxed demeanour and how easy it is to drive.”
Read review

Car Keys

Model reviewed: Saloon range
Score: 8 / 10
“As you would expect from a Mercedes saloon, the updated C-Class is comfortable over extended journeys while being well-finished and offering a special feel that you would want from an executive saloon.”
Read review

Carbuyer

Model reviewed: Saloon range
Score: 8.4 / 10
“The Mercedes-Benz C-Class is more comfortable, luxurious and efficient than ever before, and a thorough facelift has added the latest technology.”
Read review

Evo

Model reviewed: (range review)
Score: 7 / 10
“Inside and out it’s tastefully detailed, largely restrained and put together in a manner befitting the badge – but also trades on technology and a wide range of drivetrains capable of keeping almost any buyer happy.”
Read review

Heycar

Model reviewed: Range overview
Score: 8 / 10
“The Mercedes-Benz C-Class remains hugely appealing, even if it has lost a bit of its sparkle as it enters its twilight years. It’s still classy and still competitive, particularly if you go for a plug-in hybrid model or the multi-talented C220d diesel.”
Read review

Honest John

Model reviewed: (range review)
Score: 10 / 10
“The Mercedes-Benz C-Class now has a far sleeker design that echoes the S-Class.”
Read review

Motors

Score: 7 / 10
“The Mercedes-Benz C-Class offers excellent levels of technology, and an involving, sporty driving experience.”
Read review

Model reviewed: Range overview
Score: 7 / 10
“In terms of in-car space, the Mercedes-Benz C-Class does well. There’s good amounts of legroom and headroom in the rear, while those up front are well catered for. Headroom is affected in estate cars, so if you’re looking to transport taller passengers frequently, this may not be the choice for you.”
Read review

Parkers

Model reviewed: Saloon range
Score: 8.2 / 10
“Stylish saloon has refined and upmarket feel”
Read review

Model reviewed: Estate range
Score: 9 / 10
“Premium load lugger, updated for 2018”
Read review

The Sunday Times

Model reviewed: C180 1.6-litre petrol automatic AMG Line
Score: 8 / 10
“The Mercedes-Benz C-class is a top dog for interior space and comfort up front but things don’t feel quite as roomy in the back seats.”
Read review

The Telegraph

Model reviewed: (range review)
“The Mercedes-Benz C-class, despite its less-than-flattering facelift, is still a very fine motor car.”
Read review

Model reviewed: Saloon range
Score: 8 / 10
“In most regards, the Mercedes-Benz C-class is right up there with the best in its class, including the BMW 3-series. But if you don’t require quite as much space, the Audi A3 saloon is worth a look too because it will be cheaper to run, while the Jaguar XE is more fun to drive, if not as comfortable.”
Read review

Model reviewed: Estate range
Score: 8 / 10
“The Mercedes-Benz C-class estate may not be the biggest estate car on the market, but it certainly impresses with its stylish interior and smart exterior. If it’s a more dynamic drive that you are after, the BMW 3-series Touring is worth a look.”
Read review

Top Gear

Model reviewed: Saloon range
Score: 8 / 10
“Meet the new C-Class, same as the old C-Class: comfy, techy and classy.”
Read review

Model reviewed: Estate range
Score: 8 / 10
“Classy, sensible and easy to live with. Not the most exciting small estate on sale, but possibly the most well-rounded.”
Read review

Safety rating

Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: May 2014
Date expired: January 2021
Read the full Euro NCAP review

Adult protection: 92%
Child protection: 84%
Vulnerable road users: 77%
Safety assist: 70%

Notes on safety rating

The Mercedes-Benz C-Class was originally tested by Euro NCAP back in 2014 and awarded a five-star rating. However, this rating expired in January 2021 and is no longer valid as the car no longer meets the standards required for such a rating. This is normal practice, as Euro NCAP reviews its ratings on most cars annually with most ratings expiring after about six or seven years.

Although the rating has now expired, the score is still useful if you are comparing a used C-Class to vehicles of similar age – whose ratings will have probably also expired.

Eco rating

Independent economy and emissions ratings from Green NCAP

Model tested: 2.0-litre diesel C 220d automatic

Overall score: 3 stars
Date tested: November 2020
Read the full Green NCAP review

Clean Air Index: 7 / 10
Energy Efficiency Index: 5.7 / 10

Model tested: C 220d 4Matic diesel automatic

Overall score: 3 stars
Date tested: July 2019
Read the full Green NCAP review

Clean Air Index: 10 / 10
Energy Efficiency Index: 5.3 / 10

Please note that the above rating only applies to the Mercedes-Benz C 220d 2.0-litre diesel automatic with 4Matic all-wheel drive. Other engines and gearboxes have not yet been tested, so check back soon.

Reliability rating

Reliability data provided exclusively for The Car Expert by MotorEasy

Total claims: 1065
Average repair cost: £606.81
Last updated: April 2025

Reliability score

All data based on MotorEasy average workshop costs for extended car warranty claims

The Mercedes-Benz C-Class has a reliability score that’s below average, according to exclusive extended warranty data provided by our partners at MotorEasy. This score covers both the generation of C-Class shown here and older (pre-2014) version, in saloon, coupé and convertible (Cabriolet) bodystyles.

About a third of all reported problems with the C-Class relate to its electrical system, with an average repair bill of £500. The other area to look out for is the suspension, which accounts for more than a fifth of repair claims. Again, the average bill for these was about £500. Gearbox problems are (unsurprisingly) the most expensive, with an average repair price of £1,500, but fortunately they appear to be relatively rare.

If you’re looking at a used Mercedes-Benz C-Class, make sure any extended warranty cover you purchase covers all of these potential problem areas.

Running cost rating

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Fuel consumption	Average	Score
Petrol models	39 mpg	D
Diesel models	50 mpg	C
Plug-in hybrid models	196 mpg	A

CO₂ output	Average	Score	Variation	Score
Petrol models	165 g/km	D
Diesel models	149 g/km	C
Plug-in hybrid models	36 g/km	A

Battery range	Average	Score	Variation	Score
Plug-in hybrid models	33 miles	E

Insurance group	Average	Score	Variation	Score
All models	36	D

The Mercedes-Benz C-Class is a relatively expensive car to own and run, according to whole-life cost numbers provided exclusively to The Car Expert by our data partner, Clear Vehicle Data.

The plug-in hybrid model may look very good on paper, but that’s mainly because the official UK/EU government lab tests are pretty useless for measuring plug-in hybrids. There are no real-world driving circumstances where you will get 196 miles from a gallon (4.5 litres) of petrol and some electricity…

We don’t have servicing costs for the C-Class due to its age, but Mercedes-Benz dealers tend to be pretty expensive.

Warranty rating

New car warranty information for the Mercedes-Benz C-Class

Overall ratingD31%
Petrol or diesel modelsE17%
Electric or hybrid modelsC56%
New car warranty duration3 years
New car warranty mileage60,000 miles
Battery warranty duration8 years
Battery warranty mileage100,000 miles

Due to its age, every example of this generation of the Mercedes-Benz C-Class is now out of new car warranty. This is partly because Mercedes’ new car warranty offering is only three years, while some brands now offer up to seven years.

Warranty on a used Mercedes-Benz C-Class

If you are buying an ‘Approved Used’ Mercedes-Benz C-Class from an official Mercedes-Benz dealership, you will get a minimum 12-month warranty included.
If you are buying a used Mercedes-Benz C-Class from an independent dealership, any warranty offered will vary and will probably be managed by a third-party warranty company.
If you are buying a used Mercedes-Benz C-Class from a private seller, there are no warranty protections beyond any remaining portion of the original new car warranty.

If you’re looking to buy any used car that is approaching the end of its warranty period, a used car warranty is usually a worthwhile investment. Check out The Car Expert’s guide to the best used car warranty providers, which will probably be cheaper than a warranty sold by a dealer.

Recalls

Official DVSA safety recalls that have been issued for the Mercedes-Benz C-Class

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

Date: February 2024
Recall number: R/2024/202
Model types: All
Build dates: 07/2014 to 09/2017
Number of vehicles affected: 45
Defect: The panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
Remedy: Check the front fixed element of the panoramic sliding sunroof and replace if necessary.

Date: September 2023
Recall number: R/2023/246
Model types: All
Build dates: 01/2019 to 04/2023
Number of vehicles affected: 6,902
Defect: The cable lug of the 48V ground connection in the engine compartment might not be fixed correctly.
Remedy: Check the bolting of the ground connection on the affected vehicles and repair if necessary.

Date: March 2023
Recall number: R/2023/056
Model types: All
Build dates: 06/2019 to 04/2021
Number of vehicles affected: 2,674
Defect: The bolting of the 48V ground connection in the engine compartment might not be sufficiently tightened.
Remedy: Check the bolting of the ground connection and correct if necessary.

Date: February 2023
Recall number: R/2023/023
Model types: All
Build dates: 10/2014 to 12/2016
Number of vehicles affected: 51,251
Defect: The aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Remedy: Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken, change the steering gear.

Date: May 2022
Recall number: R/2022/117
Model types: All
Build dates: 06/2020 to 01/2022
Number of vehicles affected: 605
Defect: The software of the rear signal acquisition and actuation module might not meet specifications.
Remedy: Update the software of the signal acquisition and actuation module on the affected vehicles.

Date: May 2022
Recall number: R/2022/116
Model types: All
Build dates: 02/2019
Number of vehicles affected: 714
Defect: Individual bolts or chain links of the camshaft timing chain might wear in case of long-term operation under specific driving conditions.
Remedy: Replace the camshaft timing chain on the affected vehicles.

Date: March 2022
Recall number: R/2022/061
Model types: All
Build dates: 07/2018 to 09/2019
Number of vehicles affected: 26
Defect: A particle in the fuel rail might lead to a leak between the fuel rail and the fuel injector.
Remedy: Replace the fuel rail and fuel injectors on the affected vehicles.

Date: March 2022
Recall number: R/2022/049
Model types: All
Build dates: 12/2017 to 07/2019
Number of vehicles affected: 6,322
Defect: The routing of an electric cable in the engine compartment might not meet specifications.
Remedy: Check the cable routing on the affected vehicles and correct it if necessary.

Date: February 2022
Recall number: R/2022/019
Model types: All
Build dates: 06/2020 to 10/2021
Number of vehicles affected: 51
Defect: The software of the engine control unit might not meet specifications.
Remedy: Conduct an update the software of the engine control unit on the affected vehicles.

Date: January 2022
Recall number: R/2021/438
Model types: All
Build dates: 04/2017 to 10/2021
Number of vehicles affected: 35,624
Defect: On certain vehicles with a diesel engine, the coolant pump – which is controlled by vacuum – might have a leakage between the vacuum system and the coolant circuit.
Remedy: Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.

Date: November 2021
Recall number: R/2021/376
Model types: All
Build dates: 01/2016 to 01/2021
Number of vehicles affected: 50,390
Defect: The behaviour of the emergency call system might not meet specifications.
Remedy: Update the software of the communication module for the emergency call system.

Date: September 2021
Recall number: R/2021/304
Model types: All
Build dates: 01/2019 to 03/2021
Number of vehicles affected: 427
Defect: The belt tensioner arm may have been manufactured with borderline tolerance.
Remedy: Replace the belt tensioner. Additionally, check the V-ribbed belt on the affected vehicles and replace it if necessary.

Date: August 2021
Recall number: R/2021/274
Model types: All
Build dates: 07/2013 to 10/2019
Number of vehicles affected: 61
Defect: The polycarbonate panel located between the windshield and the panoramic sunroof may not have been bonded correctly during a prior service repair.
Remedy: Remove the bonded panel and install a new polycarbonate panel if required.

Date: July 2021
Recall number: R/2021/249
Model types: All
Build dates: 12/2020
Number of vehicles affected: 5
Defect: The bolting of the high-voltage battery to the vehicle body in the luggage compartment might not meet specifications.
Remedy: Check the bolting of the high-voltage battery to the vehicle body on the affected vehicles and rework if necessary.

Date: July 2021
Recall number: R/2021/241
Model types: All
Build dates: 03/2014 to 02/2018
Number of vehicles affected: 18,050
Defect: Diodes on the rectifier bridge of the alternator might fail.
Remedy: Update the engine control unit software with an optimised alternator control strategy on the affected vehicles.

Date: May 2021
Recall number: R/2021/134
Model types: All
Build dates: 01/2016 to 01/2021
Number of vehicles affected: 663,406
Defect: The behaviour of the emergency call system might not meet specifications.
Remedy: Update the software of the communication module for the emergency call system.

Date: May 2021
Recall number: R/2021/121
Model types: All
Build dates: 04/2016 to 11/2020
Number of vehicles affected: 29,137
Defect: The connection of the gas lines of the inertisation system might not meet specifications.
Remedy: Check and, if necessary, rework the gas lines of the inertisation system.

Date: March 2021
Recall number: R/2021/083
Model types: All
Build dates: 02/2017 to 03/2020
Number of vehicles affected: 36
Defect: The software of certain communication modules may not meet specifications.
Remedy: Update to the software of the communication module on affected vehicles.

Date: March 2021
Recall number: R/2021/082
Model types: All
Build dates: 05/2016 to 07/2020
Number of vehicles affected: 24
Defect: The communication module may be deactivated.
Remedy: Check the configuration of the communication module on affected vehicles and, if necessary, activate the communication module.

Date: December 2020
Recall number: R/2020/334
Model types: All
Build dates: 01/2018 to 02/2020
Number of vehicles affected: 2,377
Defect: The shield for the high-voltage wiring harness may not permanently withstand the electrical loads that are induced under certain driving profiles.
Remedy: Replace the high-voltage wiring harness on the affected vehicles.

Date: December 2020
Recall number: R/2020/333
Model types: All
Build dates: 12/2019 to 03/2020
Number of vehicles affected: 3,029
Defect: The wiring harness of the steering control unit might not have been manufactured according to specification.
Remedy: Check the wiring harness of the steering control unit on the affected vehicles and replace it if necessary.

Date: November 2020
Recall number: R/2020/286
Model types: All
Build dates: 06/2018 to 03/2019
Number of vehicles affected: 160
Defect: The headlight adjustment might not meet the specification.
Remedy: Check the headlight adjustment on the affected vehicles and correct it if necessary.

Date: October 2020
Recall number: R/2020/243
Model types: All
Build dates: 11/2011 to 05/2018
Number of vehicles affected: 994
Defect: Improve the vehicle emissions via software updates.
Remedy: Update the relevant control unit’s software and, if necessary, replace the NO_X sensors.

Date: October 2020
Recall number: R/2020/240
Model types: All
Build dates: 03/2016 to 02/2019
Number of vehicles affected: 45
Defect: The seat belt warning function does not meet the specification.
Remedy: Activate the correct seat belt warning scenario in the instrument cluster.

Date: October 2020
Recall number: R/2020/239
Model types: All
Build dates: 04/2018 to 10/2019
Number of vehicles affected: 1,061
Defect: The software of the ESP control unit might not meet the specifications.
Remedy: Update the software for the ESP control unit on the affected vehicles.

Date: August 2020
Recall number: R/2020/225
Model types: All
Build dates: 06/2018 to 02/2020
Number of vehicles affected: 124
Defect: The high-voltage battery pack can overheat and result in the venting of hot gas, which can ignite vehicle components or, in extreme cases, the entire vehicle.
Remedy: To prevent a vehicle fire, the vehicles should not be charged using the external charging cable, and the vehicles should only be driven using the default Auto EV mode only.

Date: September 2020
Recall number: R/2020/201
Model types: All
Build dates: 11/2014 to 03/2017
Number of vehicles affected: 1,258
Defect: The engine control unit software might not meet the specifications.
Remedy: Update the diesel engine control unit software on the affected vehicles.

Date: August 2020
Recall number: R/2020/197
Model types: All
Build dates: 01/2020 to 03/2020
Number of vehicles affected: 1,179
Defect: The left rear seat backrest lock might not meet the specifications.
Remedy: Replace the left rear seat backrest lock on the affected vehicles.

Date: August 2020
Recall number: R/2019/372
Model types: All
Build dates: 06/2018 to 10/2018
Number of vehicles affected: 15,652
Defect: A correctly fastened seat belt could be detected as not fastened impairing the restraint system.
Remedy: Check the relevant seat belt buckles in the affected vehicles and replace if necessary.

Date: July 2020
Recall number: R/2020/137
Model types: All
Build dates: 03/2019
Number of vehicles affected: 27
Defect: The heat shield installed at the turbocharger may not meet the specification.
Remedy: Replace the heat shield on the affected vehicles.

Date: July 2020
Recall number: R/2020/084
Model types: All
Build dates: 09/2018 to 07/2019
Number of vehicles affected: 4
Defect: The dimension of the brake discs installed on the front axle might be too small.
Remedy: Replace the brake discs on the affected vehicles.

Date: March 2020
Recall number: R/2020/047
Model types: All
Build dates: 12/2015
Number of vehicles affected: 1
Defect: The spring damper software might not meet specification, affecting level sensors and headlight range.
Remedy: Replace the spring damper control unit on affected vehicles.

Date: November 2019
Recall number: R/2019/338
Model types: All
Build dates: 02/2019
Number of vehicles affected: 11
Defect: The mechanical connection between tie rod and right front axle stub might not be ensured.
Remedy: Replace the tie rod of the right front axle on the affected vehicles.

Date: September 2019
Recall number: R/2019/269
Model types: All
Build dates: 02/2017 to 07/2019
Number of vehicles affected: 294
Defect: The software of the radar control unit might not meet the specification.
Remedy: Update the software of the radar sensor control unit on the affected vehicles.

Date: September 2019
Recall number: R/2019/253
Model types: All
Build dates: 02/2019 to 03/2019
Number of vehicles affected: 35
Defect: The durability of the crankshaft might be impaired.
Remedy: Replace the engine on affected vehicles.

Date: June 2019
Recall number: R/2019/160
Model types: All
Build dates: 12/2018 to 03/2019
Number of vehicles affected: 18
Defect: The mounting bolts of the turbocharger oil return line might have been interchanged.
Remedy: Replace the mounting bolts.

Date: May 2019
Recall number: R/2019/077
Model types: All
Build dates: 08/2014 to 05/2018
Number of vehicles affected: 7,546
Defect: Improve the vehicle emissions via software updates.
Remedy: Update the diesel engine control unit software and add a supplementary booklet for the operator’s manual.

Date: May 2019
Recall number: R/2019/043
Model types: All
Build dates: 07/2018 to 08/2018
Number of vehicles affected: 32
Defect: An internal sensor within the electric power steering unit might not have been manufactured according to specifications.
Remedy: The affected vehicles are to have the steering unit replaced.

Date: May 2019
Recall number: R/2019/040
Model types: All
Build dates: 06/2018 to 10/2018
Number of vehicles affected: 2,570
Defect: The switches in certain seat belt buckles might not have been manufactured according to specifications.
Remedy: The affected seat belt buckles are to be replaced.

Date: April 2019
Recall number: R/2019/108
Model types: All
Build dates: 05/2016 to 08/2018
Number of vehicles affected: 69
Defect: The ECO Start-Stop function may be disabled and cause the vehicle to stall.
Remedy: The affected vehicles are to be recalled and the software updated.

Date: April 2019
Recall number: R/2019/092
Model types: All
Build dates: 12/2017 to 10/2018
Number of vehicles affected: 6,684
Defect: A lock nut may be cracked in the steering gear.
Remedy: The electric power steering is to be checked and if necessary replaced.

Date: April 2019
Recall number: R/2019/089
Model types: All
Build dates: 03/2015 to 10/2018
Number of vehicles affected: 24
Defect: A lock nut may be cracked in the steering gear.
Remedy: The electric power steering is to be checked and if necessary replaced.

Date: March 2019
Recall number: R/2019/022
Model types: All
Build dates: 06/2017 to 11/2018
Number of vehicles affected: 5,894
Defect: The ESP control unit may not be initialised as intended during the start-up process.
Remedy: The affected vehicles are to be recalled and ESP control unit software updated.

Date: March 2019
Recall number: R/2019/007
Model types: All
Build dates: 08/2017 to 10/2018
Number of vehicles affected: 36,643
Defect: The status of the front passenger airbags displayed in the centre console might not be indicated correctly.
Remedy: The affected vehicles head unit software will be updated.

Date: January 2019
Recall number: R/2019/004
Model types: All
Build dates: 05/2018
Number of vehicles affected: 4
Defect: The lock status of the steering coupling was not correctly documented following assembly.
Remedy: As a precautionary measure, the lock status of the steering coupling will be determined and reworked if necessary.

Date: October 2018
Recall number: R/2018/266
Model types: All
Build dates: 12/2013 to 05/2018
Number of vehicles affected: 15,692
Defect: Improve the vehicle emissions via software updates.
Remedy: Update the diesel engine control unit software and add a supplementary booklet for the operator’s manual.

Date: October 2018
Recall number: R/2018/254
Model types: All
Build dates: 10/2014 to 04/2018
Number of vehicles affected: 8,562
Defect: An electric line in the engine compartment may have been routed outside of the specification.
Remedy: Check the routing of the wiring harness at the prefuse box in the engine compartment and correct if necessary.

Date: October 2018
Recall number: R/2018/231
Model types: All
Build dates: 01/2016 to 11/2017
Number of vehicles affected: 7,800
Defect: Bonding of the rear beltline trim strips may not correspond to the specifications.
Remedy: Check the trim strips of the affected vehicles and replace them if necessary.

Date: August 2018
Recall number: R/2018/205
Model types: All
Build dates: 11/2017 to 04/2018
Number of vehicles affected: 6
Defect: Software of switch module incorrect specification.
Remedy: Update software of affected vehicles.

Date: August 2018
Recall number: R/2018/204
Model types: All
Build dates: 03/2018
Number of vehicles affected: 15
Defect: Incorrect engine undertray fitted.
Remedy: Check and replace engine undertray on affected vehicles.

Date: August 2018
Recall number: R/2018/168
Model types: All
Build dates: 01/2018 to 03/2018
Number of vehicles affected: 421
Defect: On affected vehicles, driver airbags with potentially faulty gas generator housing material may have been installed. If the material of the gas generator housing fails during airbag deployment in the event of a crash, the airbag system would possibly no longer have a restraint effect. In addition, separating parts could enter the passenger compartment. This could lead to an increased risk of injury.
Remedy: On affected vehicles, replace the driver’s airbag.

Date: August 2018
Recall number: R/2018/158
Model types: All
Build dates: 08/2017 to 02/2018
Number of vehicles affected: 46
Defect: On certain vehicles, the laser welding between the backrest rail and the backrest metal fitting of the driver or passenger seat might not meet the specification. The laser welding between the backrest member and the backrest metal fitting may not withstand the required load values. As a result, the fitting may detach from the backrest member. In the case of an accident, this could result in a higher occupant load. Due to the delivery scenario, the fault can only occur on one side of the seat.
Remedy: As a precautionary measure, recall the affected vehicles and check the backrest member and replace if necessary.

Date: July 2018
Recall number: R/2018/154
Model types: All
Build dates: 06/2011 to 06/2017
Number of vehicles affected: 10,113
Defect: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but, in extreme instances, it may cause the driver’s airbag to deploy.
Remedy: Affected vehicles will be recalled to be checked to ensure there is sufficient grounding of the steering components.

Date: June 2018
Recall number: R/2018/130
Model types: All
Build dates: 11/2011 to 07/2017
Number of vehicles affected: 78,608
Defect: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but, in extreme instances, it may cause the driver’s airbag to deploy.
Remedy: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Date: May 2018
Recall number: R/2018/098
Model types: All
Build dates: 11/2011 to 07/2017
Number of vehicles affected: 74,329
Defect: It has been determined that the steering airbag electrical components are insufficiently grounded. Failure of the steering column module clock spring could result in an inadvertent deployment of the driver airbag, which may cause risk of injury to the driver and an increased risk of a potential collision.
Remedy: The manufacturer will fit a contact bridge to the outer race of the steering column top bearing, which will provide correct grounding.

Date: April 2018
Recall number: R/2018/069
Model types: All
Build dates: 11/2011 to 07/2017
Number of vehicles affected: 67,027
Defect: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but, in extreme instances, it may cause the driver’s airbag to deploy.
Remedy: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Date: April 2018
Recall number: R/2018/055
Model types: All
Build dates: 11/2011 to 07/2017
Number of vehicles affected: 51,528
Defect: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but, in extreme instances, it may cause the driver’s airbag to deploy.
Remedy: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Date: February 2018
Recall number: R/2018/010
Model types: All
Build dates: 04/2016 to 03/2017
Number of vehicles affected: 296
Defect: The front seatbelt pre-tensioner ignitors may not perform as expected. This could increase the risk of injury to the seat occupants. The lock function of the seatbelts is not impaired.
Remedy: Replace seatbelts with quality assured units.

Date: February 2018
Recall number: R/2018/006
Model types: All
Build dates: 11/2011 to 07/2017
Number of vehicles affected: 84,879
Defect: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but, in extreme instances, it may cause the driver’s airbag to deploy.
Remedy: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Date: December 2017
Recall number: R/2017/282
Model types: All
Build dates: 11/2011 to 07/2017
Number of vehicles affected: 46,093
Defect: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but, in extreme instances, it may cause the driver’s airbag to deploy.
Remedy: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Date: October 2017
Recall number: R/2017/253
Model types: All
Build dates: 04/2016 to 03/2017
Number of vehicles affected: 135
Defect: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but, in extreme instances, it may cause the driver’s airbag to deploy.
Remedy: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Date: September 2017
Recall number: R/2017/147
Model types: All
Build dates: 04/2016 to 03/2017
Number of vehicles affected: 135
Defect: The propellant mix in certain seatbelt pre-tensioners ignitors may be incorrect. If the front seatbelt pre-tensioners are deployed, the lock function of the pre-tensioners cannot be guaranteed.
Remedy: Recall the vehicles that are likely to be affected and replace the front seatbelts that are likely to be affected.

Date: June 2017
Recall number: R/2017/159
Model types: All
Build dates: 08/2014 to 12/2016
Number of vehicles affected: 16
Defect: Contacts inside the electric power steering motor may not have been correctly formed. Failure of these contacts would cause the loss of power steering assistance. If this happens, a warning lamp will illuminate.
Remedy: Replace the electric power steering motor on affected vehicles.

Date: June 2017
Recall number: R/2017/096
Model types: All
Build dates: 02/2014 to 02/2017
Number of vehicles affected: 74,444
Defect: Where the car incurs severe engine damage resulting in the engine failing to turn over (engine seizure), and if the driver repeatedly attempts to start the engine despite the engine not cranking, the very high electrical current could lead to overheating of the starting current limiter and the potential for a fire.
Remedy: Install an additional fuse in the electrical line to the starter.

Date: April 2017
Recall number: R/2017/134
Model types: All
Build dates: 03/2013 to 12/2014
Number of vehicles affected: 7
Defect: The threaded connection for the steering column coupling to the steering rack pinion may not be tightened correctly. Over time, the connection could loosen and fall out, allowing a situation where the steering control could be lost.
Remedy: Check the tightness of the threaded connection for the steering column coupling. Where necessary, the joint will be removed and inspected. If not serviceable, it will be replaced. A new threaded connection will be used where the tightness is not correct.

Date: April 2017
Recall number: R/2017/124
Model types: All
Build dates: 01/2004 to 03/2017
Number of vehicles affected: 42
Defect: Where a control unit coding was updated in a workshop between 3 December 2016 and 5 December 2016, the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.
Remedy: Update the software in the corresponding control units.

Date: January 2017
Recall number: R/2016/298
Model types: All
Build dates: 08/2015 to 09/2015
Number of vehicles affected: 5
Defect: The threaded connection on the Adblue filler pipe and ground cable for the fuel tank access may not be correctly tightened. It is possible for the connection to work loose and fail, thereby causing the possibility of an electrostatic discharge. In extreme conditions, there is a possibility of fire.
Remedy: Check and, where necessary, correct the connection of the Adblue filler pipe and ground cable.

Date: September 2016
Recall number: R/2016/190
Model types: All
Build dates: 12/2013 to 04/2016
Number of vehicles affected: 3,591
Defect: A high-pressure fuel line to the fuel pump may work loose and allow diesel to leak.
Remedy: On affected vehicles, replace fuel line.

Date: March 2016
Recall number: R/2016/032
Model types: All
Build dates: 05/2014 to 11/2014
Number of vehicles affected: 27
Defect: The threaded connection of the battery ground may not be tightened correctly. In the event of a poor ground of the battery line, a temporarily higher transition resistance could lead to the formation of sparks and local heating. This would increase the risk of fire.
Remedy: Check the ground connection of the battery line and, if necessary, replace the ground connection.

Date: January 2016
Recall number: R/2015/259
Model types: All
Build dates: 10/2015 to 11/2015
Number of vehicles affected: 1,327
Defect: The high-pressure fuel lines have not been manufactured to the correct specification, which over time can lead to crack formation and fuel leaking. Fuel escaping in the presence of an ignition source could lead to fire.
Remedy: Replace the high-pressure fuel lines.

Date: November 2015
Recall number: R/2015/210
Model types: All
Build dates: 07/2015 to 09/2015
Number of vehicles affected: 395
Defect: The camshaft could break and damage the engine due to it not being manufactured to the correct specification. If the condition occurs, it will lead to a sudden loss of drive, thereby increasing the risk of a collision.
Remedy: Replace the exhaust camshaft.

Date: September 2015
Recall number: R/2015/150
Model types: All
Build dates: 04/2014 to 09/2014
Number of vehicles affected: 5,389
Defect: The transmission oil cooler return pipe may not have been mounted correctly. It is possible that vibration may cause the pipe to fail and leak oil, which will lead to a sudden loss of drive, thereby increasing the risk of a collision.
Remedy: Correctly mount oil cooler pipes.

Date: July 2015
Recall number: R/2015/149
Model types: All
Build dates: 06/2014
Number of vehicles affected: 10
Defect: The threaded connections to the rear of the front seats may not have been tightened correctly. In the case of a serious vehicle accident, the seat connection may not function as designed, resulting in an elevated risk of injury to the occupants.
Remedy: Check and, where necessary, correct the torque of the connections at the rear of the front seats.

Date: July 2015
Recall number: R/2015/121
Model types: All
Build dates: 10/2014
Number of vehicles affected: 3
Defect: The threaded connection of the crash sensors at the B-pillars may not be to specification. The side restraint system may trigger too late or not at all in the event of a side impact, which may pose an increased risk of injury for the vehicle occupants.
Remedy: Check and, where necessary, correct the threaded connection of the crash sensors at both the left and right B-pillars.

Date: July 2015
Recall number: R/2015/120
Model types: All
Build dates: 08/2013 to 04/2014
Number of vehicles affected: 11
Defect: A control unit under the front passenger seat may not have been correctly installed. This may adversely affect the seat occupancy recognition system. The seat occupancy recognition system may not correctly identify seat occupancy and may incorrectly activate or deactivate the air bag. Activation status will be notified by the passenger airbag warning system.
Remedy: Check control unit installation and correct if necessary. Where necessary, replace passenger seat cushion.

Date: May 2015
Recall number: R/2015/083
Model types: All
Build dates: 04/2014 to 02/2015
Number of vehicles affected: 437
Defect: Due to a software code error, it is possible that the 1.6-litre four-cylinder diesel engines may suffer a stalling situation during the warm-up phase and where the engine is subjected to high load requirements. However, if the engine does stall, it can be immediately restarted and the vehicle can be driven without restrictions. Furthermore, all safety systems remain fully functional.
Remedy: Recall all affected vehicles to update the engine control unit software.

Date: May 2015
Recall number: R/2015/081
Model types: All
Build dates: 03/2014 to 08/2014
Number of vehicles affected: 1,364
Defect: On certain petrol vehicles, the mounting hooks for the jet pump may not have been manufactured to specification. If the mounting hooks fail, it will result in the jet pump detaching from the module and a possible fall in fuel pressure. This fall in fuel pressure could either result in the engine not starting or, in worst cases, causing the engine to cut out or stall. This could affect the driver’s ability to control the vehicle.
Remedy: Recall all likely to be affected vehicles to install an additional clip to the jet pump.

Date: January 2015
Recall number: R/2014/182
Model types: All
Build dates: 02/2014 to 11/2014
Number of vehicles affected: 61,672
Defect: On certain diesel engines, the ‘O’ ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost, engine damage may occur.
Remedy: Replace the chain tensioner sealing ring.

Date: September 2014
Recall number: R/2014/113
Model types: All
Build dates: 01/2014 to 09/2014
Number of vehicles affected: 8,140
Defect: The steering column coupling lock may not have been installed correctly. The driver will recieve warning of the issue by noise. However, in extreme circumstances, it is possible that steering control of the vehicle could be affected.
Remedy: If required, replace the steering coupling.

As of September 2024 (our most recent data point), there have been a staggering 80 DVSA vehicle safety recalls on this generation of the Mercedes-Benz C-Class to address different issues. However, recall information is updated very regularly, so this may have changed.

Not all vehicles are affected by recalls. You can check to see if your car is included in any of the above recalls by visiting the DVLA website or contacting your local Mercedes-Benz dealer.

If your car is affected by a recall, the vehicle must be repaired and you should not be charged for any work required. If you are buying a used C-Class, you should insist that any outstanding recall work is completed before you take delivery of the vehicle.